For technical founders
Starter
$79/ monthbilled annually
The essentials to encode your first customer success motion.
- 5 seats
- 1,000 MAU
- 5,000 playbook runs / month
- 3 active playbooks
Pricing
Customer Success infrastructure that scales with your product.
Planned launch tiers for teams encoding customer state in their product stack.
Plans
For growing product teams
Pro
$159/ monthbilled annually
Make Kite the shared state layer for product and Customer Success.
- 20 seats
- 10,000 MAU
- 50,000 playbook runs / month
- Unlimited playbooks and webhooks
For scaled organizations
Enterprise
Custom
Custom capacity, security, and support for complex operations.
- Unlimited seats, MAU, and playbook runs
- Rule-based, explainable health scoring
- White-label and SSO / SAML
- Dedicated onboarding
Planned prices in USD. Tiers and limits may change before access opens.
Full comparison
Clear limits for every stage.
Every plan includes the SDK and CLI. Pro unlocks operational scale; Enterprise adds white-label, SSO, and dedicated onboarding.
| Capability | Starter | Pro | Enterprise |
|---|---|---|---|
| Seats | 5 | 20 | Unlimited |
| MAU | 1,000 | 10,000 | Unlimited |
| Playbook runs / month | 5,000 | 50,000 | Unlimited |
| Active playbooks | 3 | Unlimited | Unlimited |
| Health scoring | 5 metrics | Unlimited + custom | Unlimited + custom |
| Data retention | 6 months | 24 months | Unlimited |
| SDK / CLI | |||
| Webhooks | |||
| Integrations | 1 | 5 | Unlimited |
| White-label | |||
| SSO / SAML | |||
| Support | Community | 8 business hours | Custom SLA |
| Onboarding | Self-service | Self-service | Dedicated |
Get started
Build your CS operation on Kite.
Join the waitlist to discuss fit, or talk to us about an Enterprise rollout.